Frequently Asked Questions

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For optimal wireless connection speed, you should connect to an 802.11 ax Wi-Fi 6 router of AX1800 or above; connection speed can reach up to 1201Mbps on 5GHz Wi-Fi band or 574Mbps on 2.4GHz band. You can buy an ioGiant Wi-Fi 6 router.

If you are using an 802.11 ac router, connection speed will automatically fall back to the speed limitation of 802.11 ac.

AX1800 Wi-Fi 6 Dual Band USB Adapter supports the latest wireless encryption: WPA3/WPA2/WPA

The latest driver and quick installation guide is available on